Mediation: How It Works and When to Use It
Mediation is a voluntary, confidential process where a neutral third party helps disputing parties reach their own settlement. Learn how it works, when it applies, and what makes it binding.
RERA regulates real estate projects and agents, requires disclosures and a separate project account, and provides remedies before the Authority, adjudicating officer and Appellate Tribunal.
RERA regulates projects, promoters and real estate agents. It is both preventive—through registration, disclosure and project-account duties—and remedial—through complaints, refund, interest, compensation, penalties and appeals.
Section 3 generally requires registration if the proposed land area exceeds 500 square metres or the number of apartments exceeds eight, inclusive of all phases. The appropriate government may reduce this threshold. Projects completed before commencement, certain renovation or repair projects without marketing or new allotment, and other statutory categories require separate analysis.
Section 4 does not merely require a generic "escrow". It requires 70% of amounts realised from allottees to be deposited in a separate account in a scheduled bank to cover land and construction costs of that project. Withdrawals must be proportionate to completion and certified by an engineer, architect and chartered accountant, with annual audit obligations.
Section 18 gives an allottee a statutory choice where the promoter fails to complete or give possession in accordance with the agreement or because of specified discontinuance. A withdrawing allottee may seek return of the amount with prescribed interest and compensation. A continuing allottee is entitled to prescribed interest for every month of delay until possession.
The Act does not assign every dispute to one undifferentiated body. The Authority exercises regulatory and complaint jurisdiction. Under Section 71, compensation under Sections 12, 14, 18 and 19 is adjudicated by the adjudicating officer. In Newtech Promoters, the Supreme Court explained the respective roles, including the Authority's power in refund and interest matters and the adjudicating officer's compensation jurisdiction.
Sections 88 and 89 state that RERA is additional to other law while overriding inconsistency. The Supreme Court has recognised consumer remedies as additional to RERA. An arbitration clause also does not automatically wipe out statutory rights, but the precise interaction between arbitration, RERA and consumer proceedings is more nuanced than saying all remedies simply operate "alongside" each other. Forum, relief, election, res judicata and inconsistent outcomes require legal analysis.
Parties may mediate a real estate dispute, including online, but a private settlement's enforceability depends on how it is documented or adopted by the relevant forum. Section 27 of the Mediation Act, 2023 has not commenced and should not be described as the present enforcement route.
General information only — not legal advice and not a solicitation.
Mediation is a voluntary, confidential process where a neutral third party helps disputing parties reach their own settlement. Learn how it works, when it applies, and what makes it binding.
Arbitration is a binding process where an arbitrator decides the dispute after hearing both sides, similar to a private court. Learn how it works, when it fits, and how awards are enforced in India.
Property disputes — delayed possession, construction defects, title disagreements, co-ownership conflicts — can be resolved through mediation or arbitration. Learn which process fits, what it costs, and whether the outcome is binding.
Whether a mediated settlement, conciliation agreement, or arbitral award is legally binding depends on which process produced it. Here's how enforceability actually works in India.